Does the AI read every email I receive?

No. It sees only the emails you pick, and only when you ask. What it returns is a set of RE2 patterns; from then on those patterns read your mail on our servers, like patterns you wrote yourself, without the AI.

Which AI provider is it, and what is sent?

Anthropic, listed among our subprocessors. Only the subject, sender, recipients, text and headers of the emails you picked are sent, never their attachments, and we do not keep what is sent.

Can it fix a field that stopped matching?

Yes. When an alert says a field such as order stopped matching, Fix order with AI next to the alert proposes a corrected pattern from the latest emails, under the field's own name, and saves it when you accept it. Replay the emails afterwards to read them again.

How are AI assists counted?

One per ask, over the last 30 days: 5 AI assists every 30 days on Free, 20 on Pro and Teams, 500 on Business and Team Business. Endpoints shared with a team count against the team's assists, others against their owner's. An ask that fails on our side or the AI service's is not counted.

RE2 runs in time linear in the text and never backtracks, so no email, however odd, can make a pattern hang. Patterns from AI run on the same engine as the ones you write.

Can I use it from the API?

No. AI setup works from a signed-in session in the dashboard, never with an API key, and sends nothing until you tick the box that agrees to it.

Every plan, with AI assists every 30 days

Let AI write the patterns, then read them yourself

Writing patterns is the slow part of reading email into fields. Pick a few of an endpoint's emails that look alike, say what you need, and AI proposes the fields, or a whole layout with the condition that picks its emails. Every pattern is RE2 you can read and change, and it is tried on each email you picked before you see it. The AI only writes patterns: it never reads your mail as it arrives.

5 AI assists every 30 days on Free, 20 on Pro and Teams, 500 on Business and Team Business.

Set it up

1
Pick the emails
Under the endpoint's Layouts, choose Draft a layout with AI, or Find a field with AI in an open layout, and pick up to 5 of its emails that look alike.
2
Say what you need
A field's name and what it is, or for a whole layout, which values matter if you want to say.
3
Agree to send them
Tick the box to send those emails to Anthropic, our AI provider: their subject, sender, recipients, text and headers, never attachments. Nothing is sent until you tick it.
4
Check the proposal
Propose shows each pattern with the value it found in every email you picked. A pattern that misses one of them, or does not compile, is never shown.
5
Add it, then save
Add field or Add this layout puts it in the editor. Nothing is saved until you save the layouts.

Every setting, in full: AI setup in the layouts docs

What the AI sees

Only what you send with the box ticked, to Anthropic, our AI provider. We do not keep what is sent; a record of each ask holds who asked, when and how it went.

Sent, when you ask

The 1 to 5 emails you picked, from the endpoint's own
Their subject, sender, recipients, text and headers
What you asked for: a field's name and what it is

Never sent

Attachments, of any email
Emails you did not pick
Mail that arrives later: the patterns read it, not the AI

Anthropic is on our list of subprocessors.

How a proposal is checked

Whatever the model answers is treated as a draft. Each pattern is compiled with RE2 and run on every email you picked, and only fields that find a value in each of them come back, shown with the value they found. A layout comes with a match condition that every picked email meets.

The result is the same kind of layout you would write by hand, so you can read it, change it and try it on an email in the preview. Start from a ready-made layout instead when your sender has one.

What to know

1 to 5 of the endpoint's own emails per ask
Subject, sender, recipients, text and headers sent; never attachments
Sent only once you tick the box, from a signed-in session, never an API key
Every pattern compiled with RE2 and tried on each email
Nothing saved until you save the layouts
Never run over mail as it arrives
5, 20 or 500 assists every 30 days, by plan
An ask that fails on our side or the AI's is not counted

Plans, prices and limits: Pricing

Let AI write the patterns, then read them yourself

Set it up

Pick the emails

Say what you need

Agree to send them

Check the proposal

Add it, then save

What the AI sees

Sent, when you ask

Never sent

How a proposal is checked

What to know

Questions

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