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Booking.com new booking emails

Parse Booking.com reservation emails

Booking.com emails properties about each new reservation. This layout reads the booking number, the guest's name, the dates, the room, the number of guests and the price, so a channel manager, a spreadsheet or a chat gets them at once.

Use this layoutFree plan included: 2 layouts per endpoint.
The email
From
Booking.com <noreply@booking.example>
Subject
New booking! (1234567890, Saturday, 1 November 2026)
You have a new booking

Booking number: 1234567890
Guest name: Jane Doe
Check-in: Sat 1 Nov 2026
Check-out: Tue 4 Nov 2026
Room: Double Room
Number of guests: 2
Total price: € 360
What your endpoint delivers
{
  "parsed": {
    "status": "matched",
    "layout": {
      "id": "booking-com-reservations",
      "name": "Booking.com reservations"
    },
    "fields": {
      "booking": "1234567890",
      "guest": "Jane Doe",
      "check_in": "Sat 1 Nov 2026",
      "check_out": "Tue 4 Nov 2026",
      "room": "Double Room",
      "guests": "2",
      "price": "€ 360"
    },
    "lineItems": []
  }
}

The layout

It matches the email by its subject, reads each field with an RE2 pattern. Edit any of it in the endpoint's settings, where the preview tries it on an email you captured as you type.

{
  "id": "booking-com-reservations",
  "name": "Booking.com reservations",
  "match": {
    "conditions": [
      {
        "field": "email",
        "name": "subject",
        "op": "starts_with",
        "value": "New booking"
      }
    ]
  },
  "fields": [
    {
      "name": "booking",
      "from": "text",
      "pattern": "Booking number:\\s*(\\d+)"
    },
    {
      "name": "guest",
      "from": "text",
      "pattern": "Guest name:[ \\t]*([^\\r\\n]+)"
    },
    {
      "name": "check_in",
      "from": "text",
      "pattern": "Check-in:[ \\t]*([^\\r\\n]+)"
    },
    {
      "name": "check_out",
      "from": "text",
      "pattern": "Check-out:[ \\t]*([^\\r\\n]+)"
    },
    {
      "name": "room",
      "from": "text",
      "pattern": "Room:[ \\t]*([^\\r\\n]+)"
    },
    {
      "name": "guests",
      "from": "text",
      "pattern": "Number of guests:\\s*(\\d+)"
    },
    {
      "name": "price",
      "from": "text",
      "pattern": "Total price:[ \\t]*([^\\r\\n]+)"
    }
  ]
}

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